A Toast to Safety

We Value Your Safety

At Suppershare, your safety is taken very seriously. That is why our hosts and guests go through a 3-step validation system, so we know that each person is real and verified before taking part in the Suppershare community. Learn more about our safety measures below:

Comprehensive User Profiles

We believe in transparency. Guests and hosts get to know each other during the discovery process within their Suppershare user profiles. Host profiles provide detailed descriptions and photos of their kitchen and menu. Host profiles may also show reviews and references from other Suppershare users. In contrast, guest profiles can include information about food preferences, personal interests or hobbies, or share stories about previous Suppershare experiences.

Messaging System

Guests and hosts can send messages to one another within the Suppershare website. For instance, guests can contact hosts with questions about a meal prior to the event. Hosts may also contact guests with food preferences or additional event details.

Secure Transactions Via Mangopay

All financial transactions are facilitated through Mangopay, a reputable and secure system. All financial information, such as your credit card number, is securely stored and encrypted on Mangopay’s services, ensuring peace of mind for both guests and hosts.

Ratings and Reviews

By requesting ratings and reviews, both guests and hosts benefit from honest feedback of other Suppershare users. Not only does this provide useful information, but it also makes the community stronger.

Your Right to Approve Guests

We want hosts to feel safe and confident about the guests they invite into their private home. As a result, hosts have the right to approve guests prior to an event. This approval process involves viewing guest profiles to see food preferences, interests, and any reviews they've received from other hosts and guests within the Suppershare community.

24/7 Customer Support

We are committed to providing you first-rate customer service. Our team is available 24 hours a day, 7 days a week. You can reach us from anywhere in the world, by phone or email. We welcome your questions, concerns and feedback, and we will do all we can to improve the quality of your experience. You can check out our Frequently Asked Questions section, privacy policy and terms of service for any additional information.Zero Tolerance of Inappropriate Activity We urge our community of users to report any guest or host activity that seems suspicious, inappropriate or illegal. We will, then, review the profile in question. And, if we feel the profile is in violation of Suppershare’s policies, we may remove the profile from our platform or use lesser measures which we consider appropriate.

Content Moderation

Suppershare reviews all content uploaded to our website. We are undoubtedly committed to making sure our hosts uphold the highest standards for both their meals and also how they are represented on our site.

Logo round

Suppershare is a place where incredible experiences
are bound to happen. We want to build friendships and share
passionate conversation around the table.
We value food made with love and conversations that come from the heart.
Learn More.